FTC is sending payments to Fortnite gamers who were charged for unwanted items
If you filed a claim after February 14, 2025, you don’t need to do anything else right now. The FTC is currently reviewing claims. We will update this page when we have more information.
In June 2025, the FTC sent 969,173 payments totaling more than $126 million to Fortnite players in the U.S. who were charged for unwanted purchases and filed a valid claim by February 14, 2025.
You will get the payment type that you selected during the claims process.
If you get a check, please cash it within 90 days.
If you get a PayPal payment, please accept it within 30 days.
You can find answers to common questions about FTC refund payments on our FAQ page. If you have any other questions, please call the refund administrator at 1-833-915-0880.
What was the settlement about?
Epic Games, the company responsible for Fortnite, agreed to pay money to settle FTC allegations related to in-game purchases. According to the FTC, the company unlawfully charged players for unwanted purchases, let children rack up unauthorized charges without their parents’ permission, and blocked some users who disputed wrongful charges from accessing their purchased content.
The settlement also requires the company to get positive consent before charging users and banned it from locking players out of their accounts for disputing unauthorized charges.
What was the deadline to file a claim?
The deadline to file a claim was July 9, 2025. The FTC is not accepting any new claims.
How much will my refund be?
If your claim is approved, your payment amount will depend on several factors, including how many people file a claim.
How will I get my refund?
You will get the payment type that you selected during the claims process.
When will I get my refund?
We expect to send additional payments in 2026 after we have reviewed and validated all claims. We will update this page when we have more information.
Who was eligible to apply for a refund?
You were eligible to apply for a refund if you met any of these statements:
- You were charged in-game currency for items you didn’t want between January 2017 and September 2022
- Your child made charges to your credit card without your knowledge between January 2017 and November 2018
- Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges
And you were at least 18 years old to complete the claim form. If you were not yet 18, a parent or guardian had to complete the claim form for you.
Where can I get more information?
You can contact the refund administrator at 1-833-915-0880 or email admin@fortniterefund.com.