From: Dwight Koop [Dwight.Koop@Bedouin.com]
Sent: Wednesday, April 05, 2000 10:35 AM
To: adr@ftc.gov
Cc: kate_rodriguez@ita.doc.gov; mmithal@ftc.gov

Subject: FW: ADR: SUBMISSION / COMMENTS / REQUEST TO PARTICIPATE

Hello, In a message from 3/15 you asked: "We have received your e-mail, but you reference an MS-Word file that did not appear to be attached. Could you resend us your e-mail with the attachment? Thanks."

Sorry, the following is the original message, and now I have included the Word doc as an attachment. Dwight Koop ===========

-----Original Message-----

From: Dwight Koop [mailto:Dwight.Koop@BusinessDelta.com]On Behalf Of Dwight.Koop@Bedouin.com
Sent: Thursday, February 10, 2000 1:38 PM
To: 'adr@ftc.gov'
Cc: 'kate_rodriguez@ita.doc.gov'; 'mmithal@ftc.gov'; Nancy Moore (E-mail)

Subject: ADR: SUBMISSION / COMMENTS / REQUEST TO PARTICIPATE

TO: Office of the Secretary, Federal Trade Commission Kate Rodriguez, International Trade Administration Maneesha Mithal, Federal Trade Commission

RE: "Alternative Dispute Resolution for Consumer Transactions in the Borderless Online Marketplace"

SUBMISSION / COMMENTS / REQUEST TO PARTICIPATE / DOCUMENT SUBMISSION:

Attached is a MSWord(RTF) file that should open in all versions of Word. The file contains a copy of a presentation by Dwight Koop, before the March 9-10 1998, National Institute of Science and Technology (NIST-ATP) Workshop: Defining the Advanced Technology Challenges of the Electronic Commerce Marketplace. Here is a link to the HTML document on the NIST website: http://www.atp.nist.gov/elec-com/sec-pay/koop.htm

COMMENTS: EVIDENCE AND DOCUMENTATION AUDIT TRAILS

The foundation of dispute resolution is the ability to produce clear evidence and documentation audit trails so that multi-message Internet transactions can be adjudicated on the basis of facts. Internet transactions involve many individual messages, that are not ordered by the transport layer as was the case in pre-Internet wire systems. And, digital records do not leave clues to tampering like paper audit trails. The solution is to establish guidelines and standards for linking message sets into self-referential whole transactions, and using crypto signing to verify content. With such a process for establishing clear audit trails, disputes will be faster, easier, and less expensive to adjudicate. Benefits include:

  • At the high-stakes end of the spectrum, the goal is to fix the exposure of open ended risk transactions so the dispute process can go forward in time without open-ended exposure.
  • At the other extreme of the electronic commerce spectrum, the value of a common method for creating audit trails of multi-message transaction sets is the ability to minimize the processing costs of disputes.

REQUEST TO PARTICIPATE:

Dwight Koop
Vice President and COO Bedouin, Inc.
Northwestern University / Evanston Research Park
1840 Oak Avenue
Evanston, Illinois 60201
Dwight.Koop@Bedouin.com
www.Bedouin.com