9:15- 10:30 a.m.

Introductory Remarks & Welcome

Joan Z. Bernstein, Director, Bureau of Consumer Protection
Eileen Harrington, Associate Director, Division of Marketing Practices, Bureau of Consumer Protection

Business Models for Computer Information Transactions

Moderator: Eileen Harrington, Associate Director, Division of Marketing Practices, Bureau of Consumer Protection

• Bill Ashworth, Counsel, Technology Policy, American Electronics Association
• Mark Bohannon, General Counsel and Vice President of Government Affairs, Software & Information Industry Association
• Carol A. Kunze, Esquire

10:45-12:15 p.m.

Is Licensing Appropriate?

Moderator: Daniel Salsburg, Attorney, Division of Marketing Practices, Bureau of Consumer Protection

• Robert Holleyman, II, President and CEO, Business Software Alliance
• David Mirchin, Vice President and General Counsel, SilverPlatter Information, Inc.
• Jean Braucher, Professor of Law, University of Arizona, James E. Rogers College of Law
• Philip Koopman, Professor, Carnegie Mellon University

1:30- 3:00 p.m.

The Role of the Magnuson-Moss Warranty Act

Moderator: Allen Hile, Assistant Director, Division of Marketing Practices, Bureau of Consumer Protection

• Donald F. Clifford, Jr., Professor of Law, University of North Carolina School of Law
• Curtis R. Reitz, Professor of Law, University of Pennsylvania School of Law

3:15-4:30 p.m.

Can Consumers Make Meaningful Agreements in Shrinkwrap or Clickwrap Transactions?

Moderator: April Major, Attorney, Division of Marketing Practices, Bureau of Consumer Protection

• David Johnson, Partner, Wilmer, Cutler & Pickering
• Brian Dengler, Vice President and Associate General Counsel, America Online, Inc.
• Bruce H. Kobayashi, Professor of Law, George Mason School of Law
• Robert A. Hillman and Jeffrey J. Rachlinski, Professors of Law, Cornell Law School

Moderator: Teresa Schwartz, Deputy Director, Bureau of Consumer Protection

• Mary Jo Dively, Esquire, Klett, Rooney, Lieber & Schorling
• Steven Sakamoto-Wengel, Maryland, Assistant Attorney General, Consumer Protection Division
• Amelia Boss, Professor of Law, Temple University James E. Beasley School of Law

Moderator: Eileen Harrington, Associate Director, Division of Marketing Practices, Bureau of Consumer Protection

• Stephen Y. Chow, Partner, Perkins, Smith & Cohen, LLP, Boston, MA.
• Kumar Barve, Delegate, Maryland
• Jean Braucher, Professor of Law, University of Arizona, James E. Rogers College of Law
• Carlyle Ring, National Conference of Commissioners on Uniform State Laws
• Adam G. Cohn, Counsel, Sun Microsystems, Inc.

11:00-12:00 noon

The Government’s Role

Moderators: April Major and Daniel Salsburg, Attorneys, Division of Marketing Practices, Bureau of Consumer Protection

• Larry Ribstein, Professor of Law, George Mason University
• David A. Rice, Professor of Law, Roger Williams University School of Law

1:15 - 2:15 p.m.

On the International Front

Moderator: Hugh Stevenson, Associate Director, Division of Planning and Information, Bureau of Consumer Protection

• Susan Grant, Vice President for Public Policy, National Consumers League
• Carina Tornblom, Head of Unit, Health and Consumer Protection Directorate, European Commission
• Dawn Friedkin, Administrator, Organization for Economic and Cooperative Development
• David Fares, Director, Electronic Commerce, U.S. Council for International Business

Moderator: April Major, Attorney, Division of Marketing Practices, Bureau of Consumer Protection

• Charles McManis, Professor of Law, Washington University, St. Louis
• Jerome Reichman, Professor of Law, Duke University School of Law
• Lorin Brennan, Principal, Grey Matter, LLC
• Julie Cohen, Associate Professor of Law, Georgetown University Law Center

4:00-4:45 p.m.

Looking to the Future: Technical Solutions to Consumer and Industry Concerns

Moderator: Daniel Salsburg, Attorney, Division of Marketing Practices, Bureau of Consumer Protection

• Dr. Ben Shneiderman, Professor of Computer Science, University of Maryland
• Dr. Shirley A. Becker, Professor of Computer Science, Florida Institute of Technology

5:00 p.m.

Eileen Harrington, Associate Director, Division of Marketing Practices, Bureau of Consumer Protection

Adjournment