Pre-paid calling cards can be a convenient way to stay in touch. But the Federal Trade Commission, the nation’s consumer protection agency, and the Federal Communications Commission, the nation’s telecommunications agency, caution that hidden costs and other problems can leave consumers with less call time than they were promised.
The FTC offered this advice:
To learn more, read the consumer alert When Minutes Matter: Choosing a Pre-paid Phone Card. The alert is also available in Spanish, at Cuando cada minuto cuenta: Cómo elegir una tarjeta telefónica prepagada.
The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by more than 1,800 civil and criminal law enforcement agencies in the U.S. and abroad.
(FYI pre-paid phone cards)