At the Federal Trade Commission’s request, a federal court imposed a judgment of more than $163 million on the final defendant in the FTC’s case against an operation that used computer “scareware” to trick consumers into thinking their computers were infected with malicious software, and then sold them software to “fix” their non-existent problem. The court order also permanently prohibits the defendant, Kristy Ross, from selling computer security software and any other software that interferes with consumers’ computer use, and from any form of deceptive marketing.
In 2008, as part of the FTC’s efforts to protect consumers from spyware and malware, the FTC charged Ross and six other defendants with conning more than one million consumers into buying software to remove malware supposedly detected by computer scans.
The FTC charged that the operation used elaborate and technologically sophisticated Internet advertisements placed with advertising networks and many popular commercial websites. These ads displayed to consumers a “system scan” that invariably detected a host of malicious or otherwise dangerous files and programs on consumers’ computers. The bogus “scans” would then urge consumers to buy the defendants’ software for $40 to $60 to clean off the malware.
The U.S. District Court for the District of Maryland subsequently ordered a halt to the massive scheme, pending litigation. Under a settlement announced in 2011, defendant Marc D’Souza and his father, Maurice D’Souza, were ordered to give up $8.2 million in ill-gotten gains. Two other defendants previously settled the charges against them; the FTC obtained default judgments against three other defendants.
To learn more about these kinds of scams, read the FTC’s “Free Security Scan” Could Cost Time and Money.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.
Bureau of Consumer Protection