FTC Resources for Reporters
Robocalls and the Do Not Call Registry
In recent years, some telemarketers have used technology to bombard consumers with hundreds of millions of prerecorded calls that are often unwanted and frequently deceptive. On September 1, 2009, new FTC rules went into effect prohibiting most prerecorded telemarketing calls, commonly known as robocalls, unless the telemarketer has the consumer’s prior written authorization to transmit such calls.
News Releases:
- FTC Action Puts Robocallers Out of the Telemarketing Business - 03/28/12
- FTC Takes Action to Stop Massive Robocalling Operations - 02/24/2012
- FTC Charges Telemarketers with Illegal Robocalling - 12/19/2011
- FTC Takes Action to Stop Massive Robocalling Operations - 02/24/2011
- FTC Charges Telemarketers with Illegal Robocalling - 02/19/2011
- FTC Sends Refund Claim Forms to Nearly 12,000 Victims of Auto Warranty Robocaller - 02/16/2011
- Court shutters international robocall operation - 11/15/2010
- Court halts massive robocall operation - 06/10/2010
- FTC sues to stop deceptive credit card rate reduction robocalls - 12/8/2009
- Changes to robocall telemarketing rules (2009) - 08/27/2009
- FTC sues to stop robocalls pitching extended auto warranties - 05/14/2009
Consumer Education:
