Comment Number: 514719-00007
Received: 3/8/2005 4:21:57 PM
Organization:
Commenter: Dena Webster
State: FL
Agency: Federal Trade Commission
Rule: Notice of Proposed Study on the Effects of Credit Scores and Credit-based Insurance Scores on the Availability and Affordability of Financial Products
Docket ID: 3084-AA94
No Attachments

Comments:

In September 2002, due to divorce, ABN-AMRO foreclosed on a mortgage. I went through a rough time during this time period and had some other late payments. However, since September 2002, I have never missed a payment and had virtually no debt. In November 2004, ABN-AMRO began reporting the above mortgage as currently in foreclosure with a balance due. I immediately contact ABN-AMRO. A supervisor indicated that a whole "pool" of loans were reported erroneously and it woudl be corrected the next month. In December, it was still reporting as a current foreclosure. I notifed ABN-AMRO They said they were working on it and sent me a letter to provide to the credit bureaus along with a name to contact. I sent this letter to each credit bureau. Equifax took care of it immediately, Transunion took care of it after 30 days. However, it is now March, and after providing yet another letter from ABN-AMRO, Experian continues to report it as a currently foreclosure. They did change the balance to zero. After 4 months of letters and requests with further documentation from ABN AMRO they still refuse to change the status to a closed account effective 9/2002, even though they reported it like this for 2 years previous.