|Received:||3/11/2004 12:08:09 PM|
|Agency:||Federal Trade Commission|
(>>> and all caps are at the beginnings of new topics, because your form doesn't accept carriage returns.) >>> RE OPTING OUT: The problem with this is that so many spammers already make it look like they allow people to opt out or unsubscribe, but they take those addresses and add them to their lists of known good addresses. Because of this, many of us are unwilling to ever reply to any spam, even to opt out, because it actually causes more spam. Forcing spammers to comply with opt-out requests within x days is useless if users can't request to opt out for fear of making things worse. >>> PLEASE CONSIDER AN OPT-IN RULE INSTEAD: if I receive spam for which I didn't specifically opt in, I forward it to you folks, and you prosecute them - without my having to directly contact the spammer, thus providing them with my valid e-mail address, which they can then sell to their spammer friends. >>> CLAIMS THAT SOMEONE OPTED IN: I receive plenty of spam which claims that it's being sent because I requested it. That's a lie which is even more infuriating than regular spam. If they're going to claim this, they should be required to show when and where I requested it, include a way to opt out if they're mistaken (as above, we need to be able to trust that opting out won't make things worse), and be liable for prosecution if it's not true. >>> REFERRED BY A FRIEND: If they're going to claim that they were referred to me by a friend, they should be required to say who the friend was. As above, they're usually lying and no one referred them. >>> RE AGGRAVATED VIOLATIONS - address harvesting: I don't know whether this is included in the definition of address harvesting or not, but if they harvest my address as email@example.com, they should also be prohibited from sending e-mail to firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, etc. I have my own domain, and I get a lot of spam sent to users who have never existed, because they're just putting common names in front of a harvested domain. >>> NOTE: I made a quick scan of the list of countries you have on the drop-down menu for commentors to tell where they are. You have spelled "Israel" and "Uzbekistan" incorrectly, and you list "Netherlands Antilles" twice.