Comment Number: OL-100547
Received: 3/20/2004 2:47:23 PM
Organization:
Commenter: Helen Liebgott
State: MI
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

It should be specifically clear that the "transactional or relationship" message is the primary purpose. Three to five days (not ten) should be ample to process an opt-out request. It takes only one click on the computer to do so, and that can be done as the opt-out is received. Re: Aggravated Violations -- For nearly four months, I was aggravated by the daily receipt of two specific email advertisements which could not be bounced of opted-out. One was an ad for Viagra and similar prescription drugs, and the other was an ad by The American Council on Aging for hormone replacement therapy. Some days I would receive two or three such messages, which became disgusting to me. The only way I was FINALLY able to get rid of these ads was to close the email account completely. This should not be necessary.