| Comment Number: | OL-100560 |
| Received: | 3/20/2004 3:01:32 PM |
| Organization: | |
| Commenter: | Mary Piper |
| State: | KS |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
If an opt-out registry is acccomplished for those who use the internet, and anyone signs up to use it...then any type of unsolicited pop-up ads, email ads, etc., should be considered as breaking the law. That person has a right to never being harrasses by advertising from anyone they have not requested information from in the first place. Just as the telephone service provided a no-call list to be placed on, so should the internet users for advertisement. I have to use my telephone line to be able to get access to the internet, therefore telephone companies should also be placed in the same category as the internet in this new law. Since the telephone companies are telecommunicative themselves, they should not be allowed to force feed you their own advertisements while you are placed on hold while anyone is trying to report trouble with their phone line, or if you called them for other business purposes; Since it was not your intention to call just to listen to their advertisements, but rather to find out information about your service in particular that you had questions to ask about. Music while being forced to sit and wait for any rep to come on the line is one thing, but voiced advertisement about trying to sell you their products is entirely a different thing. This should not be allowed under any circumstances. Without that advertisement having to run it's course and be completed I feel that the rep would be answering the phone line a lot sooner than it happens now.