Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, We sincerely applaud your efforts to curb the problem of unsolicited bulk email. We all know it is out of control. However, we are deeply concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, we are compelled to urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. Our specific concern is for harm to publishers, such as ourselves, who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There is also the potential for significant harm to consumers, because it is impossible to know a subscribers intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. We are quite alarmed at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems. Respectfully, Paul and Layne Cutright The Center for Enlightened Partnership www.enlightenedpartners.com California, USA