| Comment Number: | OL-102500 |
| Received: | 4/14/2004 1:15:57 AM |
| Organization: | |
| Commenter: | Arlene Windell |
| State: | FL |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, While the intent of the Can-Spam Act may be good the implementation will unduly impact the legitamate small business owner who is making a living online. I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I see the possibility of numerous potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, In reference to F 1. I do not believe a National Do Not Email Registry is legal and opens up major enforcement problems. A system to reward those supplying information about Can-Spam violations is frightening, to say the very least. If we are living in a FREE country, then let us not destroy ourselves by setting one person against another, just because they don't agree with us. The effectiveness and enforcement of the Can-Spam Act is mind-boggleing. I would rather see technology improved so we as individuals can eliminate, once and for all, the messages we find offensive or unsolicited. In other words, once we have blocked a message containing certain language, or from a specific individual we would not have to deal with them in the future. Respectfully submitted, Arlene Windell Florida/USA