|Received:||4/14/2004 11:17:41 AM|
|Agency:||Federal Trade Commission|
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, I applaud your efforts to curb the problem of unsolicited bulk email. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Ron Mahon *REDACTED PERSONAL INFORMATION* PS: The number of emails sent by legitimate businesses is dwarfed by those sent by spammers. Often, one spammer will send out more mail in one day than a legitimate business sends in one month or year. These spammers sometimes use China or other countries to hide their identities. In addition, it is almost impossible to unsubscribe from a spammer. Often, unsubscribe attempts lead to more spam. None of these conditions will be curtailed by suppression lists. PSS: If necessary, I would be happy to volunteer my expertise to help the commission. I have no mail list at this time or any other conflict.