Comment Number: OL-103018
Received: 4/14/2004 3:34:05 PM
Organization: Marshall Resources,Inc.
Commenter: Chris Marshall
State: GA
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, I agree with your efforts to look at the problem of unsolicited bulk email. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. I currrently use "Norton Internet Security" that cost me less than $100 that enables me to selectively screen out spam. I would rather use this system than have a government regulation or agency require anyone maintain a suppression list or pre-screen what I get. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter very carefully. Requirement of the use of suppression lists may seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less.I was surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, My bias is to keep the e-mail system free and free-enterprise and let the buyer and ISP's work out these problems. Respectfully, Chris Marshall Powder Springs, GA