|Received:||4/15/2004 12:31:10 PM|
|State:||Not in the US|
|Agency:||Federal Trade Commission|
Re CAN-SPAM Act Rulemaking, Project No R411008 To the Commissioners, It is good to see that efforts are being made to curb the problem of unsolicited bulk email. However, I am concerned about the proposed requirement for merchants to maintain suppression lists which I believe will be costly and problematic to both consumers and businesses alike Suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. I know that CAN-SPAM was not designed to attack this legitimate way of business, but believe that it will seriously harm it There is also potential for significant harm to accrue to consumers, because of the problem of properly knowing why they unsubscibed from a list. Also, the list can easily fall into the hands of spammers which will exacerbate the problem of spam. The more I look at the potential of this ruling, the more problems I perceive and urge you in the strongest possible terms to reconsider its implementation in light of these problems. Yours faithfully Dr C.J.Little EPR publications United Kingdom ps. I am reasonably happy with current anti spamming software and firewall protection and am sure that further improvements are under consideration pps. I am also sure that most people are annoyed by spam because they don`t take appropriate precautions. Please don`t over react when consumer education is the best answer.