| Comment Number: | OL-103692 |
| Received: | 4/15/2004 6:56:17 PM |
| Organization: | PhoenixCo |
| Commenter: | Melroy Drego |
| State: | Not in the US |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, I think it is great that you are attempting to address the issue of unsolicited bulk email (SPAM). However, I am even more concerned about 1. the proposed requirement for merchants to maintain suppression lists. 2. the requirement for emails to have my business address (and my business is run from home) on the emails. One of the issues is the problems and costs associated with this maintaining the lists, but of even more concern is the damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. In my opinion there's no need for suppression lists because it won't do much to stem the tidal wave of spam we get. Spammers are not using suppression lis_ts anyway, only legitimate marketers are going to have their businesses a mess. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers: no one really knows the real reason a subscriber may have unsubscribed from a list. I am quite disturbed at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems. Another very important concern: Currently, my business is run from home, where my wife (the only adult) lives during the day, with my three very young children (all below 5 years old). The requirement to put my street address in all my business emails will very likely cause more thieves, robbers, etc to target my dwelling, in the hope of obtaining (money?, goods?) from my property, and in the process, endanger the lives and health of my family, not to mention the risk to my property and business which are all in the one basket. I ask you, please,please, please, not to have this as a requirement: a PostBox address should be able to suffice. I trust you will take into consideration the above points and do the right thing. Respectfully, Melroy Drego New South Wales, Australia