Comment Number: OL-104958
Received: 4/19/2004 10:24:59 AM
Organization:
Commenter: Leah Shriver
State: AR
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

To the Commissioners, I applaud your efforts to curb the problem of unsolicited builk email. However I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter closely. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the internet. Specifically I am concerned about the harm to publishers who require permission from the concumers prior to adding them to any list. They are not who CAN-SPAM was designed to put out of business, but this requirement will very likely do just that very thing. There is also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. Not only this but suppression lists could very easily fall into the hands of spammers, leading to even more spam instead of less. I was very surprised at the potential problems this ruling could involve, and strongly urge you to reconsider it's implementation in light of these problems. Respectfully, Leah Shriver Arkansas, USA