Comment Number: OL-104970
Received: 4/19/2004 10:49:09 AM
Organization:
Commenter: Chris Grande
State: MA
Agency: Federal Trade Commission
Rule: CAN-SPAM ANPR
Docket ID: [3084-AA96]
No Attachments

Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, I applaud your efforts to curb the problem of unsolicited bulk email. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, Respectfully, Chris Grande Medford, MA PS when you come down to it, I hate to be so direct in saying this, but people need to lighten up. All one has to do is click "delete" and the email goes away - its like direct mail advertisements. I myself do not email market, I am a financial advisor and work only on referral. But I have friends who do email market good products and services and to think we are going to potentially punish good people so harshly, in this capitalist economy worries me. Furthermore, the real email problems are the ones that come from overseas asking for my bank account number so they can "wire me my share of 22 millions dollars" or the like. Go after those folks - and simply make the punishment for email fraud (or any fraud) so harsh that we make examples of people who abuse this great communication vehicle that is email...