Comments:

Re: CAN-SPAM Act Rulemaking, Project No. R411008 To whom it may concern, My only concerns are with regards to the requirement for merchants to maintain suppression lists. To maintain suppression lists while maintaining all other aspects of a business will create more problems and costs, preventing legitimate taxpayers from performing their duty to society. For consumers and all businesses alike, the regulations enforcing this increased maintenance efforts for the merchant in this regard must be reconsidered. Such a requirement for the use of suppression lists will hinder legitimate publications available on the Internet. These business owners will also suffer as well as those who CAN-SPAM was designed to put out of business. Attention to wording and a good understanding of the dynamics of ebusinesses need to be seriously acknowledged. The consumer’s time will also suffer when opting-in and out of lists, hindering the usefulness of the Internet. Furthermore, if another list, like a suppression list, needs to be maintained, it also opens up the door to being another database that could fall into the hands of would-be Spammers. The resulting issues a ruling like this would create could be devastating to legitimate business owners and customers. It is in this light that I urge you to investigate its implementation from all possible angles. Thank You, Chris Biggs Ontario, Canada