| Comment Number: | OL-105185 |
| Received: | 4/20/2004 9:03:13 AM |
| Organization: | |
| Commenter: | Giglio |
| State: | FL |
| Agency: | Federal Trade Commission |
| Rule: | CAN-SPAM ANPR |
| Docket ID: | [3084-AA96] |
| No Attachments |
Comments:
Re: CAN-SPAM Act Rulemaking, Project No. R411008 To the Commissioners, I appreciate your efforts to control the problem of unsolicited bulk email. Specifically any with pornographic content. However, I am concerned about the proposed requirement for merchants to maintain suppression lists. There are so many problems and costs associated with this idea, and so much damage done to consumers and businesses alike, that I feel I must urge you to consider this matter most carefully. Requirement of the use of suppression lists will seriously damage many of the legitimate publications available on the net. My specific concern is for harm to publishers who require permission from the consumer prior to adding them to any list. They're not who CAN-SPAM was designed to put out of business, but this requirement will very likely have that effect. There's also the potential for significant harm to consumers, because of the problem of properly knowing their intent when they unsubscribe from a list. On top of that, these suppression lists could easily fall into the hands of spammers, leading to more spam instead of less. I was quite surprised at the potential problems this ruling could involve, and urge you in the strongest possible terms to reconsider its implementation in light of these problems, As an Internet user I wish to be able to continue to request information from businesses I find online. I wish to be able to "recommend" to friends information and sites I have found most helpful. The use of suppression lists will mean I no longer have available to me any information I "opt" into receiving because these businesses will no longer be able to give me this information. Many people are homebound for various reasons and utilize the Internet as a means of connection and "transacting" with the outside world. Do not cut off their chosen sourse of information. I strongly urge you not to utilize the enforcement of suppression lists. This will create a much larger problem than unsolicited bulk mail. At least that can be deleted as is what most consumers do. Respectfully, Brooks Giglio Florida, USA