Submission Number: 00064
Received: 8/24/2011 12:29:31 PM
Commenter: Lisa Hiebert
Organization: Best Care Dry Cleaners
State: Outside the United States
Agency: Federal Trade Commission
Initiative: 16 CFR Part 423: Trade Regulation Rule on Care Labeling of Textile Wearing Apparel and Certain Piece Goods, FTC Project No. R511915
Attachments: No Attachments
As the owner of a Dry Cleaners, I believe care labels are an essential part of our business practices. We consult care labels on hundreds of garments each week, to gain valuable information regarding fabric content, manufacturers recommended care procedures, and any risks due to trims. It is always a frustration when an item brought in to us for cleaning does not have a care label attached and it is up to us to advise the customer of any potential risks. Often times garments are labeled "Dry Clean Only" when in fact that is not the best method. Many times "professional wet cleaning" is a safer method than home washing, but this is almost never seen on labels. Consumers believe that they can just toss items in the washer and dryer because they see the wash symbol, however this can sometimes cause shrinkage or discoloration. I believe it should be mandatory that every garment have an attached care label including fabric content of all fabrics, linings, and trims, including applied water repellent coatings or sizing that may be removed during processing, as well as a manufacturer tested and verified safe cleaning/drying method with symbols and printed in English.
Thank you for your consideration.
Best Care Dry Cleaners