Submission Number: 00026
Received: 10/22/2012 8:47:27 PM
Commenter: Jason Wentworth
Organization: Portland's Greener Cleaner
Agency: Federal Trade Commission
Initiative: 16 CFR Part 423 - Trade Regulation Rule on Care Labeling of Textile Wearing Apparel and Certain Piece Goods (the “Care Labeling Rule”); Project No. R511915
Attachments: No Attachments
I run a professional wet cleaning business in Portland Maine and have been in the laundry business for 10 years. At our plant we do 100% wet cleaning so our customer base is looking for that service and has sought us out because we do not use a chemical based solvent. Nonetheless, we find that many customers are unsure about what garments can be wet cleaned and many are also unfamiliar wit the term wet cleaning or professional wet cleaning. About 80% of the garments we encounter say "dry clean only" or some form of this, the rest are garments that usually say machine wash or hand wash.
It would be extremely helpful for our customers to know that many of the garments they own can be safely wet cleaned or dry cleaned. Without this change it is unlikely that alternatives to traditional dry cleaning solvents, which are known to be better for the environment and human health will be able to penetrate the mainstream consumer market. I am not asking for some advantage for my business, just a level playing field where consumers are informed of the choices they have for cleaning their garments. And for those of us who are wet cleaning, some protection from consumer complaints if we clean their garments according to the care tag. The preferred terminology fro me is "professional wet cleaning"