| Comment Number: | OL-100139 |
| Received: | 12/16/2004 10:37:58 AM |
| Organization: | |
| Commenter: | Robin Schnappauf |
| State: | FL |
| Agency: | Federal Trade Commission |
| Rule: | Advance Notice of Proposed Rulemaking, Request for Comment |
| Docket ID: | RIN 3084-AA94 |
| No Attachments |
Comments:
I think these companies should send everyone a report every year gratis, considering how long it takes, and difficult it is, for us to get THEM to correct THEIR mistakes. Send me the report, if there are no mistakes, I'll consider paying the fee. If there are mistakes, FIX them and try again next year. Even this is ridiculous if you really think about it... if you buy something (goods or services) from a company, and 6 months later they splash it all over the newspapers, trade magazines, internet or where ever, saying you don't pay your bills because they are mistaken or sloppy, would you then, after the fact, PAY them for this wonderful bit of extra service??? Now take it a step further: You pay a double fee to get the information a company has collected on you. You find out it's wrong. You have paid a company twice that you did not do business with, and now you can start (pay again) to attempt to correct information about yourself that you did not give them and probably isn't even your information to begin with! And then there's identity theft, which is a completely seperate problem that ends up forcing you to deal with (read: pay again and again and again) these same companies. Where is the incentive for them to get it right? The fees are actually much higher already, adding in the higher interest rates you pay if your credit report is wrong. But then, they don't get to pocket that, do they? If they're not making enough money providing poor service now, how is an additional fee tacked onto those who have the least power over the correctness of the results going to help? Using the theory that is always trotted out to justify massive layoffs, if this business model isn't performing, (and I think a 70-80% defect rate is far enough from a 6-sigma of 3.94 defects per million to safely say it's not) it should go under and hopefully disappear forever. To even consider rewarding their mediocre performance is just too idiotic. And why do we need three of them? Triple redundant mistakes? Maybe we should create 5 or 6 more of these companies, I'm volunteering to head one of them. I need a ski lodge in Aspen - stike that, make it Switzerlend; better for my tax shelters. A summer home in the south Pacific, a Swiss bank account, private jet, and a yacht. And I'd be willing to bet MY credit report would then be automatically spotless... Wow! I haven't had this much service since... well I can't remember when. Truly disgusting.