Submission Number: 00020
Received: 9/30/2012 12:25:50 AM
Agency: Federal Trade Commission
Initiative: Proposed Consent Agreement In the Matter of DesignerWare, LLC; FTC File No. 1123151
Attachments: No Attachments
Where did you get your facts for these findings from? From people stealing computers?
Please read this article http://www.dailymail.co.uk/news/article-1393117/Thief-caught-Hidden-app-victim-remotely-controls-MacBook.html
Here the owner of a computer is a hero for recovering his stolen property but the rental store that I rented the computer from cannot do the same if it becomes stolen?
Last year I rented a computer from a local rent to own store. I was told that it had anti-theft software that could be used to track it if it becomes stolen. I agreed to it in writing. Then, a few months into it, my husband and are working while our 14 year old son is at home alone and we got robbed. They hold my son at gun point stating they will kill him as they rob our house.
We call the police, and they say there’s a bunch of these and they have no leads. I tell them they took my laptop that I was renting and it can be tracked. The next day, I and the police go to the rental store and ask to have the tracking and monitoring installed. They inform me that they can no longer use it because the FTC says they have to protect me as a consumer from its use and the software vendor has blocked them from using it.
Protect me, I ask? It sounds like my government is protecting criminals. The police even call the software vendor and they too refuse to help stating they no longer make that product available to rental stores.
Now I am out thousands of dollars and the tool that I thought I had has been revoked by some ‘suit’ at the FTC. I do NOT need the federal government to protect me. I am an adult and the carnage you have created by not understanding that people steal items sickens me.
If someone was using the software improperly, address that and do NOT throw the baby out with the bathwater as you just did.
My husband was in the military and did two tours to protect this country. We do NOT lay awake at night fearing Iraq, Iran, or terrorist; we lay awake at night fearing our own government.
Please stop this. I want to find the person that threatened my son and I do not care that he might be having sex and caught on camera. What about my families right to privacy and not to have some criminal hold us at gun point?