Submission Number: 00027
Received: 11/30/2011 1:35:08 PM
Commenter: Noreen Cooper Heavlin
Organization: Sorting Things Out
Agency: Federal Trade Commission
Initiative: Proposed Consent Agreement In the Matter of Facebook, Inc., FTC File No. 0923184
Attachments: No Attachments
Where to begin? First off, I don't believe Facebook provides any real forum for user complaints about privacy violations. I have two large concerns and a few smaller ones. The biggest concern is that I can no longer delete in-mail sent to me from other Facebook users. This is in-mail, not Facebook email. The option is to "archive" now, no longer can I delete. The problem with this policy is that sometimes people will send more private messages to me via in-mail rather than post on my wall. These in-mail messages could be deleted a year ago but now the only option is to archive and I have no access to this archive. I'm not using Facebook email, nor would I ever. This is a very serious privacy violation. Private messages, especially, should be deleted, not archived.
The other obvious problem is the new real-time ticker. I can set my privacy to only my friends but if a friend comments or likes any of my posts, all their friends (not my friends) can see my original post and all the comments made. This is not honoring my request for only my friends to see my posts. Facebook has a horrendous track record for privacy violations and I'm so happy the FCC is taking a closer look at their practices.