Comment Number: 545091-00362
Received: 10/13/2009
Commenter: Mrs.. Patricia Stegall
Organization:
State: FL
Agency: Federal Trade Commission
Rule: 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures
No Attachments

Comments:

I, too, was tricked when I tried to receive my free annual credit report. Somehow, I was asked to choose an agency, and I chose Equifax. I was later told that this source referred all requests to CreditReport.com. I was charged for the initial report,and only noticed several months later that I was continuing to be charged. I called CreditReport.com to cancel and point out this error, but was told that I needed to keep getting the monthly report, or maybe someone at their company pressed the wrong button, or several other excuses. I demanded to have this report cancelled, and was told there could be no refund. I wonder how many people have had this experience with these shady and untruthful agencies. Please help us eliminate these practices.