|Commenter:||Mr. and Mrs. Bernard Meyer|
|Agency:||Federal Trade Commission|
|Rule:||16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures|
Comments:If the FTC really wants to end consumer confusion in getting their free annual credit score then AnnualCreditReport.com should be commercial-free!!! We recently got our "free" credit score from Experian via the AnnualCreditReport.com site. Experian automatically signs you up for a $14.95/month credit report with the provision you have seven days to cancel the subscription. This note is shown visibly on their website but it does not tell you how to do this. You have to go through 20 pages of FAQ to find the phone number. You cannot cancel on-line. Please end the abilitiy of these companies to sign consumers to a contract/subscription they have no interest in. From Consumer Reports: Nov. 2009 "The claim If you watch TV, you're probably familiar with the FreeCreditReport.com guys. They have to work in a pirate-themed restaurant, ride a bike instead of driving a car, and live in their in-laws' basement, all because they didn't check their credit report free at FreeCreditReport.com. They're so crazy about the site that they even sing about it while riding a roller coaster. The check If you go to the company's site and focus on the large yellow button that says,"Click here to see your Free Credit Report and Score!" you might miss the smaller print to the left that says that when you order your free report, you are automatically enrolled in the site's credit-monitoring service. The fee: $179 per year. In other words, your report isn't free unless you cancel the monitoring service within seven days. When we checked in early September, the Better Business Bureau had received 10,344 complaints about FreeCreditReport.com, a site run by ConsumerInfo.com, which is owned by Experian, one of the big three credit-reporting bureaus. In some cases consumers complained that they canceled their membership but continued to be billed. Others said they were not aware that they agreed to a membership program. Bottom line Skip unnecessary credit-monitoring services. Order your free report once a year from each of the three bureaus-Equifax, Experian, and TransUnion-to make sure your information is accurate. As even FreeCreditReport.com states on its home page, you can really do that free at AnnualCreditReport.com, the credit bureaus' central site to provide free reports. By ordering a credit report from a different bureau every four months through that site, you can effectively check your credit three times a year at no cost."