Comment Number: 545091-00445
Received: 10/16/2009
Commenter: Ms. Marcie Lovett
Organization:
State: MD
Agency: Federal Trade Commission
Rule: 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures
No Attachments

Comments:

Earlier this year, I went to the FTC website to get my free credit report and I was redirected to freecreditreport.com, without my realizing it. I only found out when I received my VISA bill with charges for their monitoring services, which I did not want. I spent a lot of time on the phone trying to get the charges refunded, which they refused to do. This was a painful learning experience and I hope that other people can avoid being deceived the way I was.