Comment Number: 545091-00521
Received: 10/22/2009
Commenter: Carl Ramich
Organization:
State: PA
Agency: Federal Trade Commission
Rule: 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures
No Attachments

Comments:

I went to their site thinking it was free. it was 3 month before I noticed the charge on my visa. I call to have it stop. They said the wood. Next month it is still on the bill. I call again and told them in no uncertin turms to stop it. in a heated disscuuion they hung up on me. I call Visa to stop it. Their answer we can't do that. I said, well I can. Cancel the credit card as of today. They gave me a new credit card. WHY DO I HAVE TO CANCEL A CARD TO STOP A CHARGE??????????? Carl F. Ramich