Comment Number: 545091-00575
Received: 10/29/2009
Commenter: Jerry Jurgens
Organization:
State: WA
Agency: Federal Trade Commission
Rule: 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures
No Attachments

Comments:

I have just gone through the process of getting my free credit report. I found the process very confusing and irritating. I started with TransUnion and found myself in a dead-end. I then went through the entire process again with Equifax. I did get a report but I deemed the format to be intentionally confusing. Certainly the procedure can, and should, be made much more straight forward.