| Comment Number: | 545091-01101 |
| Received: | 11/24/2009 |
| Commenter: | G. John George |
| Organization: | US Consumer |
| State: | NC |
| Agency: | Federal Trade Commission |
| Rule: | 16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures |
| No Attachments |
Comments:
CONSUMER STATEMENT FOR FTC USE: Several years ago, I purchase so-called credit protection service from Experian; I used the service for one year and declined to renew protection on the expiration date because I didn't think the services I paid for were of any value. I sent Experian a letter telling them to stop any billing for renewal; I had to send them a letter because they never answer their phones. Since my cancellation in writing, my credit card has still been billed for their services every year and I have to call my bank card company to contest the charge; then I have to send a copy of my original letter declining further service to Experian (again, because no one answers the phones at their headquarters) and provide a copy of the letter to my card company. I am beginning to believe that Experian's "protection" qualifies as extortion and they should be brought up on charges under the RICO Act. Thank you, G. John George North Carolina