|Agency:||Federal Trade Commission|
|Rule:||16 CFR Part 610 Amendments to Rule to Prevent Deceptive Marketing of Credit Reports and to Ensure Access to Free Annual File Disclosures|
Comments:Thank you for addressing the issue of imposter “free” credit report site. I too fell for the promotions for free credit reports that aren’t truly free. Last year I pulled my credit report from freecreditreport.com in preparation of purchasing a vehicle; I was under the assumption that my credit report was free but in actuality I was signing up for a limited free trial. I was fine with this free trial but was not too keen on the hoops I had to jump through in order to terminate my trial before it was up. If I had not terminated before the trial was up then I would be charged a monthly fee for freecreditreport.com services. In order to terminate my trial I had to call into their customer service, there was no convenient process to terminate online. I was then told by a customer service rep that before they could terminate my account I had to sign into my account and check it once more; to ensure that no changes had been made within the three days since I pulled. It is unfortunate that so many people are unaware of the fact that they are entitled to an annual report of their credit. In addition, too many consumers have mistaken these imposter websites with the single centralized source, annualcreditreport.com, it is imperative to regulate these websites to ensure the privacy and rights of citizens. With identity theft and fraud instances increasing, I am relieved to see that positive action is to be taken to protect citizens. I thank you again, and will support this proposed rule. And from now on I will be using annualcreditreport.com to check my credit.