Submission Number: 564482-00007
Received: 5/6/2013 3:24:33 PM
Commenter: Thomas Davis
Organization: Unaffiliated Advocates
State: New Jersey
Agency: Federal Trade Commission
Initiative: FTC to Host Mobile Cramming Roundtable; Protecting Consumers in the Mobile Marketplace; Project No. P134803
Attachments: No Attachments
Mobile Cramming Roundtable, Project No. P134803
In May of 2011, I attended the FTC Cramming Forum and proposed a simple solution to the cramming problem. It was ignored by the FTC. So, I'll try it again, using fewer words.
FCC Rule changes, that prevent third party billing, will stop hundreds of millions of dollars per year from flowing from telephone company customers into the pockets of crammers (fraudulent third party businesses).
Cramming is an act of fraud on a telephone company's customer, by a third party service provider, who charges the customer -- by way of the telephone company's monthly bill to the customer -- for services the telephone customer never requested and does not want. ... Easy for me to say!
Let me try that again. Cramming is an act of fraud on a telephone company's customer, by a third party service provider, who charges the customer, by way of the customer's monthly telephone bill, for services the customer never requested and does not want.
If third party billing is prohibited, all service providers would have to invoice phone company customers directly for their services. Fraudulent services, would stand out like the proverbial sore thumb, and never get paid. That would be a good thing!
Unaffiliated consumer advocate