|Commenter:||Mr. Henry Thoresz|
|Agency:||Federal Trade Commission|
|Rule:||16 CFR Part 425: "Rule Concerning the Use of Prenotification Negative Option Plans"|
Comments:I am one of the people who was duped into purchasing a free trial of Resveratrol Ultra. I was supposed to only pay $0.99 for shipping. I later found out that I did not cancel my account within a certain period that my credit card was automatically be charged $79.00 for a reorder of the product. I was not aware from the information on the web page that I was signing up for an account with the company. I only found out when I found the charge on my CCd statement and called to inquire about it. I was told that they cancel my account from any future orders but would still be charged for the sample product I received. I believe that the deceptive practices of establishing recurring accounts should not be permitted. Companies should required to state explicitly in bold type on the web page that you must cancel your order within a specific time so that the buyer knows. I also believe that the company must boldly place the name of the company and it address prominantly on the web page.