|Commenter:||Mr. David Corson|
|Agency:||Federal Trade Commission|
|Rule:||16 CFR Part 425: "Rule Concerning the Use of Prenotification Negative Option Plans"|
Comments:I ordered resveratrol...(was it for real?) online and soon found myself being billed about $90. per month automatically debited from my card. I honestly don't remember being told the billing would continue, but I'm fairly certain there was no clear statement on this. When I checked the debit and found it was the resveritrol, I filed a complaint through Florida "consumer protection" and they notified me that the matter was referred to local Broward County authorities. The company did refund my money requiring me to return an UNOPENED bottle of the product. There was a rather tight deadline for this return. I have seen deals like this before where billing continues and remember thinking that millions of dollars must have been ripped off from consumers who may not have caught the fraud or at the least, intentional deception.