Submission Number: 560891-00335
Received: 9/12/2012 10:56:14 AM
Commenter: Shelley Dubin
Organization: ACE Veterinary Hospital
Agency: Federal Trade Commission
Initiative: Request for Comments and Announcement of Workshop on Pet Medications Issues, Project No. P121201
Attachments: No Attachments
I am a veterinarian impacted by the sale of pharmaceuticals and preventatives at retail stores and online. The problem that I see with the purchase, by our clients, of 'medicines' for their pets outside of our practice is accountability and efficacy. Our practice is unable to confirm/track the dates, quality or quantity of items that have been purchased elsewhere. Heartworm preventatives are critical in determining the need to test dogs for the disease, if we have no valid records of products used by the owner, we cannot feel confident that the dog has been adequately protected.
Veterinarians sell products to the clients which are tested and approved by companies for which we have confidence and experience. We stand by these products and guarantee their effectiveness. If these products are demonstrated to be ineffective, we will pursue the issue and protect our patients. The veterinarian provides a service which no retail or online store can or will.
In conclusion, the sale of pharmaceuticals, preventatives, and medicinal products by the veterinarian at the veterinary hospital is accompanied by professional consultation and support. Although competitive, our prices may be slightly higher because of that added benefit. This service will be eliminated if our clients continue to access products from unknown and unreliable sources.