|Received:||11/27/2004 2:23:20 PM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:I am opposed to use of prerecorded messages in phone solicitations of any type. The calls are disruptive, and in order to get information about removing your name from the call list you need to listen to the entire message and then proactively place a call to request removal from the list. Calls from a vendor that are informational as to order status etc. would be appropriate. ( IE: your prescription is ready at the pharmacy). Sales pitches from companies that you may have ordered something from in the past leaves a very large window of opportunity for the calling company to say you are a previous customer when in fact you may have ordered something years ago, or have a transaction with an affiliated company. They could then use that relationship as a basis for establishing the previous customer status. Any call whether it is a person or a prerecorded message is an interuption to the receiving parties world. If you have call waiting the beep does not distinquish between a human or a prerecorded message. If you decide to take the call you may be putting another important matter on hold. If you decide to ignore the call you may be missing an important message because the chances that it is a prerecorded message entered into your decision not to take the call. In summary I believe the Do Not Call List appears to be working as the number of unwanted calls that I receive has decreased noticably. I believe the list was created for a purpose and allowing prerecorded solicitation messages, regardless of a previous customer relationship, would be against the original intent of the list and the millions of people who signed up for it.