|Received:||11/27/2004 10:46:36 PM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:Hello, Your proposed rule changes regarding telemarketing sales is perplexing. I can only imagine that people who sign up for a Do Not Call list want to receive fewer (possibly zero) phone solicitations. This proposed rule change will increase the number of unwanted solicitations, so I ask that you reject it. I believe that the pre-existing business relationship exception is reasonable because individuals may have specifically requested that an agent notify them of opportunities (perhaps a stock broker or a real estate agent). However, I find it quite difficult to imagine an automated phone solicitation which a person who signed up for the Do Not Call list would want to receive. It is much more likely that these low cost automated solicitations are from a company with which the customer does not have a strong relationship (such as a telephone or television company) selling a product which the customer does not want. After all, if a significant percentage of targetted people actually wanted to buy the solicited service, it would be in the marketer's best interest to use human operators which have a higher success rate. Finally, rule changes such as this erode citizen confidence in the FTC, as this is a clear indication that the FTC works for business, not people. So, please reject this rule change to preserve confidence and protect people from unwanted and wasteful solicitations.