Comment Number: OL-102542
Received: 11/27/2004 11:01:45 PM
Organization:
Commenter: Nigel Olding
State: CA
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

Do not amend the Telemarketing Sales Rule to create an additional call abandonment safe harbor to allow telemarketing calls that deliver a prerecorded message to consumers with whom the seller on whose behalf the calls are made has an established business relationship. What are you thinking? Customers do NOT want to hear this nonsense. This is the worst of all possible amendments. Automated phone spam is already the most abusive, as it usually grabs the phone line and won't let go until it's done with its spiel. The concept of "prior contact" has already been stretched to mean "and everyone our company ever shares marketing information with". Not only that, but the upshot will be that telemarketers uniformly go to an automated model (much cheaper for them, much more annoying for us). PLEASE don't let this go through. KEEP "Do Not Call" a REAL prohibition against junk calls.