| Comment Number: | OL-102611 |
| Received: | 11/27/2004 11:24:54 PM |
| Organization: | |
| Commenter: | John Dillon |
| State: | CT |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Having taken the time to opt out from being called by telemarkers, I firmly believe that only those companies that I have explicitly given permission to call me should be allowed to do so. Allowing companies that I have dealt with in a business relationship a back door though that explicit opt out negates a great deal of its usefullness. While companies may have a pre-existing business relationship with their customers, that should not allow them to make annoying taped messages to their customers. In particular as most of them do not provide a manner to transfer to a customer rep to opt out from further phone calls. If you do allow companies to do this, at least require them to ask customers at the time they request a phone number, that they also make clear to their customers that they may opt out then. Require that they must explicitly ask for this permission, instead of crossreferencing other databases to obtain the phone number. A business realtionship with an individual branch or division of a company should not allow every other branch or division of that company to also be considered to have a business relationship. John Dillon