Comment Number: OL-103028
Received: 11/28/2004 4:22:00 AM
Organization:
Commenter: Barry Drennan
State: OH
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

As a private citizen of the United States, I stand in staunch opposition to any changes of increasing permission to the FTC's rules regarding the Do Not Call registry. The success of the DNC registry is such that marketers are desperate for any excuse to be able to call someone. Telemarketing is a middleman business, where telemarketing service providers contract with businesses to sell things to people. The telemarketers have no interest in limiting their calls to those people who truly have a previous business relationship or in limiting the quantity of calls they place to those people, because the companies paying for their services are the ones who incur the wrath of the individual customer. The end result of any relaxing of the recorded message rules will be that individuals with even a trivial previous relationship to a company will be bombarded with pre-recorded calls throughout the day. The public has already voiced overwhelmingly that they do not wish their telephones to be abused by telemarketers, and the FTC should continue its role in protecting the public by not giving back to telemarketers a loophole for abuse. The other change suggested by the DMA - to change the measurement method for call abandonment statistics - I have no particular objection to.