|Received:||11/28/2004 6:21:29 PM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:Getting interrupted at dinner is bad enough, but getting interrupted at dinner by a computer is even worse, because I cannot tell a computer not to bother me. In addition, the phrase "on behalf of" can be taken a number of ways, leading to calls from a company with which I have no dealings with. If a company wants to contact me, they can do it themselves, rather than hiring another company to take the response for calling me uninvited. I think that NO calls should be abandoned if answered by a person. I am greatly annoyed when my phone rings, I take the time to answer it, and a computer hangs up on me a few seconds later. While allowing a computer to make the phone calls (and hang up on all but the first person that answers) increases the call rate/efficiency, it results in the inconveniencing of all parties called, regardless of being actually connected to the attendants at the marketing company. This is unacceptable. In addition, if a company makes a mistake and calls my cellular phone, I am charged for the connection.