| Comment Number: | OL-104768 |
| Received: | 11/29/2004 6:02:01 PM |
| Organization: | |
| Commenter: | Jennifer Kuczenski |
| State: | WA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
Prerecorded messages are, in my opinion, worse than telemarketing calls for two reasons. First, these systems can make more phone calls at a lower total cost, since they remove the need for telemarketing personel, removing a barrier that prevents our phone lines from being overrun with marketing calls. As with spam, the lower the cost of sending hundreds of messages, the more businesses will be attracted to them. Second, prerecorded messages, since they do not allow the customer to speak to a person or ask questions, are little more than advertisements. and should be barred from the phone system. If they want to advertise, they should have to pay a fee or provide a service to the consumer as it currently working in the television, radio and print media. Also, I believe that the term "established business relationship" must have a very strict definition that minimizes loopholes such as my visiting a companies website or opening a spam email from them. Thank you.