| Comment Number: | OL-108888 |
| Received: | 12/9/2004 12:08:44 PM |
| Organization: | Simple Business Solutions, Inc. |
| Commenter: | Maria Simon |
| State: | KS |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
It is bad enough to be interrupted by a person calling but at least you can break into their spiel and asked to have your number removed. I have found that with the recorded calls I am unable to disconnect until the whole message has played. This ties up my phone lines, preventing real customers from getting through. The autodialed calls are just as bad. Most of the time when I answer there isn't anyone there. I've been told this is due to the telemarketing company not having enough attendants to handle all of the outbound calls. That needs to be rectified. My solution for now is to call them right back, which at least makes them have to pay for the toll-free call. When I request that they remove my number from their call list I'm ususally told it could take up to 30 days for that to happen and in the meantime I will still be getting their irritating calls. If they can automate their telemarketing they can automate their phone call list as well.