Comment Number: OL-109410
Received: 12/10/2004 12:53:28 PM
Organization:
Commenter: CAROL TORRES
State: CA
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

I DO NOT AGREE WITH THE PROPOSAL TO MODIFY THE TELEMARKETING SALES RULE BY ALLOWING TELEMARKETERS TO CONTACT PERSONS THE COMPANY HAS DONE BUSINESS WITH IN THE PAST. IF THEY HAVE RECORD OF ANY CONTACT WITH ME, WOULD THAT COUNT AS HAVING "DONE BUSINESS" WITH ME, EVEN IF I HUNG UP ON THEM IN THE PAST? IF THE TSR IS MODIFYED, THEN THE BURDEN IS ON US CONSUMERS TO BE PROACTIVE IN DECLINING FURTHER CONTACT. WHAT HAPPENS WHEN I CANNOT MAKE CONTACT TO DENY THEM CALLING ME?? THEY JUST KEEP CALLING ME??? ARE ANY PROVISIONS BEING MADE TO ENSURE CONSUMERS CAN ACCESS THE DO NOT CALL REQUEST VIA AUTOMATED SYSTEMS? WHAT REASSURANCE DO I HAVE THAT I WILL BE ABLE TO GET MY MESSAGE TO THEM? THEY POTENTIALLY CAN CLAIM THEY NEVER GOT MY REQUEST TO REMOVE MY NAME/NUMBER OR CLAIM MECHANICAL MALFUNCTIONS OR WHO KNOWS WHAT ELSE IN ORDER TO NOT STOP CALLING ME. PLEASE CONSIDER MY COMMENTS BEFORE MAKING YOUR DECISION. THANK YOU!