|Received:||12/10/2004 2:29:50 PM|
|Subject:||Trade Regulation Rule on Telemarketing Sales|
|Title:||Notice of Proposed Rulemaking, Request for Comment|
|CFR Citation:||16 CFR Part 310|
Comments:RE: Proposal to loosen restrictions on telemarketing: Like a growing number of individuals today, I work from a home office. That means that every telemarketing call I get --recorded or otherwise--creates the potential for me to lose business-related calls that are routed to email while annoying calls are dealt with. My full-time employment is from home and I work 40-60 hours per week. Second, if the recent elections were any indication, my vote would be to tighten telemarketing rules to force political candidates and those calling on behalf of issues on a ballot also be prohibited from calling those on the do-not-call list. The onslaught was almost unbearable--and much of that was related to a city election bordered on slander. Third, my mother-in-law is 97 and has short-term memory loss. We have a difficult enough time limiting her phone calls and direct mail without recorded messages going to her home. Telemarketing is a curse foisted on us by those who think they know what we want. About 50% of the calls/faxes/recordings I get are promoting things not applicable to me, clearly illustrating that there is no use of demographic information to choose these phone numbers. The more restrictions there are on telemarketing, the better. Perhaps all those telemarketers could be retrained to provide real customer service--something lacking today in almost every company.