Comment Number: OL-110420
Received: 12/16/2004 12:41:53 PM
Organization:
Commenter: Shuster
State: FL
Subject: Trade Regulation Rule on Telemarketing Sales
Title: Notice of Proposed Rulemaking, Request for Comment
CFR Citation: 16 CFR Part 310
No Attachments

Comments:

I urge you not to allow telemarketers to call anyone who has opted out by registering on the "Do Not Call" list. Why has it become a complicated matter? Those of us who do not want to be annoyed, even once, by a sales pitch should not be subjected to any kind of marketing call. I would guess that the recorded calls are even more intrusive because if you simply hang up in the beginning of the call, you are not eliminating your name from that particular (or any) marketer. You will no doubt have to endure the entire message, then be able to "punch in a code" not to be bothered again by this marketer. What happens on the next call? Simply put: It is an invasion of my privacy, time and patience. Another negative is surely the call will count against your telephone's minute plan if these begin to happen on cell phones. Also, you should be encouraging cell phone users not to use their phones while driving, etc., but how do you prevent the UNWANTED incoming call from a marketer? You cannot unless you have opted out of any unsoliticed calls. Finally, if I call a business for any reason whatsoever, I do not want to hear from that business unless I pro-actively leave such a request. Opting out by registering on a no call list should be just that---opting out, period. Thank you and please do the right thing here and protect the consumer.