| Comment Number: | OL-110748 |
| Received: | 12/19/2004 5:59:38 PM |
| Organization: | |
| Commenter: | Rick Kershner |
| State: | WA |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
I do not support either of these changes. (1) I just plain do not want prerecorded calls. Period. If these people want to have prerecorded messages they can do them INBOUND (i.e. send a card or email inviting customers to call for the prerecorded message) I have no desire to have a machine call me - that is spam by definition. (2) the longer period means that millions of consumers will have to suffer through a 29 day calling campaign - at which point the 27% call abandonment rate will be moot. I would rather see this rate adjusted every 1,000 calls (this is all done on machine and is a minor league programming chore) This should be measured by calls, not time.