| Comment Number: | OL-112615 |
| Received: | 1/2/2005 4:23:35 PM |
| Organization: | |
| Commenter: | Linda Nolette |
| State: | ME |
| Subject: | Trade Regulation Rule on Telemarketing Sales |
| Title: | Notice of Proposed Rulemaking, Request for Comment |
| CFR Citation: | 16 CFR Part 310 |
| No Attachments |
Comments:
I would just like to say that you should vote AGAINST both of these proposals. The "Do-not-call Registry" was established because of public outcry over unwanted phone calls. By allowing companies to make "automated" phone calls, the companies will be able to make more calls at a faster rate than they do now. Thus, adding a burden to consumers still plagued with unwanted calls even with the new restrictions. I find nothing more annoying than getting up and racing to the phone only to hear a pre-recorded message! Messages are even left on the answering machine! I also see no reason for companies to be allowed to call consumers merely because of some past "business" relationship. A consumer may have just made an inqury and not actually purchased anything. But even if there was a purchase made this should not automatically give the company a "right" to call the consumer. The consumer will call if they are interested. The consumer should not be burdened with a phone call just because they bought something from the company. The companies should not even be allowed to "require" the consumer's phone number. A lot of times we buy something on-line, but the company requires we provide our phone number also. Although we don't want them to call what would stop them from calling? We did all our purchasing on-line, why should we later have someone call us? Let them send e-mail or a letter instead. The FTC should not cave in to the pressure of the Direct Marketing Association and its members. You should follow the lead of the FCC and tighten the restrictions instead. Let the consumers win for once. Thank you for your time and attention.