|Received:||11/1/2006 12:28:41 PM|
|Subject:||Telemarketing Sales Rule|
|Title:||Request for Public Comment|
|CFR Citation:||16 CFR Part 310|
Comments:I believe the ruling is too broad. From what I see, it'd prevent people who I have existing business relationship with from placing a call to me, with information that may be valuable. For example, take eBay's auction notification system. Clearly, by placing a pre-recorded call to me a few minutes before auction ends, they're trying to sell me something. However, as eBay's customer I *want* to receive this message. What I don't want, is to have to deal with paperwork to set this up, and I'm sure vendor wouldn't like it either. Of course, the customer should be able to opt out, either by mail, website or email. You may even require the vendor to provide the opt-out option as one of the menus in the IVR (e.g. "press pound to opt out from further promotions by ACME Incorporated"), but plainly forbidding any prerecorded calls without *written* consent is way too restrictive.